Personally Identifiable Information

As a general rule, the Fairbanks Rescue Mission does not collect PII about you when you visit our website, unless you choose to provide such information via form, donation or subscription. Submitting PII through our website is voluntary. By doing so, you are giving FRM your permission to use the information to respond to your inquiry or to provide you with the service you request. However, not providing certain information may result in the organization inability to provide you with the assistance you desire.

If you choose to provide us with PII on the FRM website, through such methods as completing a web form or sending us an email, we will use that information to help us provide you the information or assistance you have requested or to respond to your message. The information we may receive from you varies based on what you do when visiting our site.

Generally, the information requested by the Fairbanks Rescue Mission will be used to respond to your inquiry or to provide you with the service you request. When this information is requested, the reasons for collecting it, a description of the organization’s intended use of the information, how to grant consent to us so we can continue serving our clients and organization needs while keeping our donors private.

How do we use your information?

We may use such information in the following ways:

  • To personalize your experience on our site and to allow us to deliver the type of content and service our guest’s needs in which you are most interested.

  • To improve our website in order to better serve you and our guests.

  • To allow us to better service you in responding to your donations requests and/or questions.

  • To administer a contest, promotion, survey or other site feature.

  • To quickly process your transactions.

  • To send periodic emails regarding your donation process or other assistance and ways to give.

How do we protect the information we receive?

Our site is reviewed on a regular basis for security vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted technology. We do not store credit/debit card information on our systems.

We implement a variety of security measures when a user makes a donation online, submits, or subscribes to our newsletters with their information to maintain the safety of your personal information.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the donations made.

  • Understand and save user's preferences for future visits.

  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

How can you opt out, remove or modify information you have provided to us?

You can request to have your information removed by clicking on the Contact Us, calling us on the home page or unsubscribing from your emails.

Please note that we may maintain information about an individual donation transaction in order to complete that transaction and for record keeping purposes.

Third Party Disclosures

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Disclosure Of Your Personal Information

If we are involved in a merger, acquisition or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Retention of Your Personal Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)

For the purpose of this Privacy Policy, we are a Data Controller of your personal information.

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

  • We need to add your information in our donors data base

  • You have given us permission to do so

  • The processing is in our legitimate interests and it's not overridden by your rights

  • For payment processing purposes

  • To comply with the law

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the personal information we have on you

  • The right of rectification

  • The right to object

  • The right of restriction

  • The right to data portability

  • The right to withdraw consent

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

"Do Not Sell My Personal Information" Notice for California consumers under California Consumer Privacy Act (CCPA)

Under the CCPA, California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

  • Request that a business delete any personal data about the consumer that a business has collected.

  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Service Providers

We employ third party companies and individuals to facilitate our Website ("Service Providers"), to provide our Website on our behalf, to perform Website-related services or to assist us in analyzing how our Website is used. These third-parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Contacting Us

If there are any questions regarding this privacy policy you may contact us. development@fairbanksrescuemission.org